Senior Associate - International Voice Process

2COMS Consulting Pvt. Ltd.
  • Bangalore
  • 2-3 lakh
  • 1-2 years
  • Views
  • 07 Jul 2017

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Candidate should have min 6 months of experience in Voice
Should have excellent communication skill
Should have a neutral accent
Should be flexible to work in Night shift
The job involves handling calls from sales rep of client, third party retailers and customers.
The core job involves checking the accounts for debts, credit check customers, sell product to customers and book the order according to the packages requested.
We also answer general enquirers, reschedule orders, Cross sell/Upsell products and process payments as well.


Competencies/Skill sets for this job

Neutral Accent Accounts Sales Cross Sell Upsell Voice

Job Posted By

2coms
Manager

About Organisation

2COMS Consulting Pvt. Ltd.