-- Experience in SCCD (ICD) or TSRM or TAMIT. Knowledge in ITIL.
-- Experience with SR, Incident, Problem processes.
-- Experience in configuring SCCD including Application Designer, Database Configuration, Workflow Designer. Experience in Automation Scripts is nice to have.
-- Effective Communication skills
-- Certifications in SCCD, TSRM, Maximo EAM and knowledge of TADDM is of additional advantage