Direct the functions, processes, and operations of the SOC and ensure policies and procedures, and objectives align with client goals
Lead the operations of the SOC to ensure optimal identification/ resolution of security incidents, and enhance client security
Manage the collection, documentation and research of security incidents received via the SOC
Monitor key performance indicators, determine gaps in performance metrics, and recommend/ execute change management techniques for efficiency/ quality improvements
Oversee the monitoring, identification and resolution of security incidents to detect threats through analysis, investigations and prioritization of incidents based on risk/ exposure
Develop, maintain, and submit SOC compliance reports as required by the client
Interface with stakeholders and drive improvements on monitoring capabilities.
Provide reports to senior management for review on incidents, investigations and overall monitoring capabilities.
Review Network and Security Architecture and make recommendations for adequate monitoring and response.