SAP Lead

Future Focus Infotech Pvt. Ltd.
  • Chennai
  • 13-17 lakh
  • 7-12 years
  • Views
  • 25 May 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Effective and efficient management of all SAP Service Delivery activity within the region

Effective management of 4 Functional Analysts assigned to SAP Service Delivery within the region
Management and accountability for the achievement of all Metrics (SLAs) within the region;
Incidents and Problems
Service Requests
Management of Root Cause Analysis for all incidents to ensure that underlying causes are eradicated and incidents reduced


Competencies/Skill sets for this job

Sap Accountability Slas Root Cause Analysis

Job Posted By

Akshay
Executive Delivery

About Organisation

Future Focus Infotech Pvt. Ltd.