Work with Project Manager, Design Lead, Business Analysts, other System Analysts, Application developers, and others in global virtual project team to clarify business requirements, map them to systems capabilities, recommend technical solutions, deploy and sustain the recommended solution through develops model.
a) Partnering with business representatives to understand the business value, problem and needs, document and analyze as-is and to-be processes, business data and success criteria
b) Gathering, analyzing and documenting business requirements AND system expectations at a detailed level (including accounting for downstream/upstream impacts)
c) Convert business requirements into technical terms for the development team, perform detailed design, obtain design acceptance from business stakeholders and reviewers, develop detailed designs including functional specification's, perform configuration of the SAP system
d) Develop use cases, customer scenarios, and/or demos, and plan and coordinate testing of the newly developed or enhanced applications between the business and the development teams
e) Suggest and drive business and project process / workflow improvements where appropriate
f) Document all designs and functionality to enable the production support organization to support the application post implementation and stabilization
g) Work closely with global virtual teams to deliver and support the IT solutions
h) Be part of the Supply Chain IT team to Provide 24x7 support
i) Provide technical support knowledge sharing in terms of troubleshooting technique and Sap knowledge to the production support team in lntel where deemed necessary to help the Production Support efficiency.