Quality Manager

First Call H Resource P. Ltd
  • Chennai, Pune
  • 15-20 lakh
  • 9-14 years
  • Views
  • 18 Jan 2017

  • Quality Control - Product/ Process

  • BPO/ ITES/ Call Centers
Job Description

Supervises and coordinates the Quality Department, Process Engineer, Quality Engineer and Technician to ensure that all product meets the customer standard of excellence
Manage and develop department with regards to manufacturing quality, engineering quality, and document control
Drive continual quality improvement throughout organization through positive broad-based team activities and team training and development
Primary quality interface with Customers and Subcontractors
Represent customer internally for quality-related issues and corrective actions
Manage Quality Engineer & Auditor team to ensure conformance to customer & manufacturing standards
Responsible for incoming inspection, process audits, skid check, warehouse and dock audits, inspection/measurement of parts, Advanced Product Parts Quality and Planning (APQP) quality documentation and samples (masters)
Responsible for Document Control, lab management/calibration, gage validation (MSA), gage instructions, data collection, QA Auditor development and records
Assign C.A.s (Q.A.R.'s) for customer and manufacturing quality issues
Drive continual improvement processes and standards through Quality Engineer and QA Auditor team

Must exemplify a positive, respectful and can do attitude not only for ones self but for how it will affect other associates
All associates are accountable for their own work, purposed changes and solutions that increase their work performance and the companys business results

Makes corrective actions to maintain quality of product and maximum production
Hold a for a quality audit when there has been give good cause
Approve expenditures that are within authorized limits
Submits a budget for assigned activities in accordance with the budget procedure


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First Call H Resource P. Ltd