Total 4+ Year SAP experience.
Minimum 2 years of Support project experience
Expert in SAP Lease Accounting & integration with FI CA, Asset Accounting in SAP ECC6.0. Aware of IFRS 16.
Incident and service request management
Provide Level2 and Level3 support
experience in Handling tickets and application support to the End users
Experience in problem managemetn, , diagnose, analyze and solve the issue
Writing functional specs and interacting with ABAPers to develop
Training the end users and preparing end user training material
Experience in Integration testing, regression testing is MUST
ITIL certification - preferred
good communication skills