Production Support Demand- Ciber

Ikya Human Capital Solutions Pvt Ltd
  • Chennai
  • 10-13 lakh
  • 5-11 years
  • Views
  • 02 Feb 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Skills Required:
The ability to successfully work within a pre-determined ITIL and IT Service Management environment, also using pre-defined tools such as Request Center, Service Desk. - The ability to successfully operate a customer focused support and business operation and related help processes. - Excellent interpersonal communication skills as a basis for working successfully within a diverse client environment. - The ability to successfully lead remote audio and web-ex meetings. - Excellent English speaking and writing, and in a professional manner that considers the aspect of counterparts being better or less good in the same. This also includes writing documents in a consistent or report in a professional manner that is appropriate e.g. for successfully driving a follow up process.

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