Process Improvement - Manager/ Sr. Manager

Ikya Human Capital Solutions Pvt Ltd
  • Pune
  • Confidential
  • 8-13 years
  • Views
  • 16 Dec 2016

  • Quality Control - Product/ Process

  • BPO/ ITES/ Call Centers
Job Description

Six sigma black-belt
Should have been in the role of six-sigma process improvement supporting process improvement Lean sigma project implementation for minimum 4 years
Should have worked in BPO Operations earlier in back-office processes (not voice)
Should have good understanding of Lean sigma concepts and be able to delivery six-sigma and Lean training's to Operations team-members
Should have good facilitating and communication skills and be able to interact with managers and delivery heads to drive the process improvement program

Competencies/Skill sets for this job

Six Sigma Bpo Operations Process Improvement

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