Should possess very good communication skills both in verbal and email writing.
Practical exposure on Oracle 9i, 10g, 11g Installation and recommendation for new installations and Datacenter Migrations.
Practical exposure on Oracle Partitioning, Spatial and Advance securities and Oracle Advance Queue.
Practical Exposure on Oracle Golden Gate Installation and Migration through Oracle Golden Gate.
Oracle 11g RAC installation with ASM and Migration strategies on Linux, AIX.
"Knowledge on Oracle Exadata and DB installation and support is must.
Backup methodologies on Exadata. Knowledge on ESS, HCC, DB upgrade, storage cell, patching is must."
SAP Database support knowledge and Practical exposure.
Knowledge on SAP Database cloning and backup.
Knowledge on BRTOOLS, BRBACKUP, BRARCHIVE is must.
Migrating SAP databases on different platforms.
Practical Knowledge in configuring Backups and troubleshooting of Backup issues rela
(1.) Incident Management + Change Management (Planning & Execution)
On - call Escalation
Process adherence & Security compliance
Customer feedback ( Appreciations, CSAT survey results)
KB preparation and review, Knowlegde sharing & documentation
Root cause analysis / Problem Management + Capicity / Architectural Management
SLA compliance for tickets
Training / Mentoring