Should be well versed with regular maintenance activities of PeopleSoft App Server, Webserver, Weblogic, JVMs
Well versed with applying PS Tax Updates for North America, performing bundle upgrade for HCM and Portal instances
Well versed with performing migrations using a configuration management tool, change control etc.
Awareness of ITIL processes Incident Management, Change Management, Problem Management etc.
Proven track record of working in customer facing roles, tracking open incidents to closure