Directs and administers the nursing team to provide high-quality health care services. Plans and coordinates all activities which may include nursing services, physio therapy. Manages and monitors reporting staff in the day-to-day performance of their jobs. Responsible for objection handling and escalation management. Ensures that project/department milestones/goals are met and adhering to approved budgets for efficiency, utilisation, leave etc. Extensive knowledge of the function and department processes. Create an efficient work environment by fostering strong communication across medical staff and non-medical staff, managers Should be able to respond to a diverse set of issues using critical thinking to determine the impacts of their decisions. Manages activities and resources, staff engagement, development and productivity, policies and procedures, patient satisfaction, participate in budgeting, quality and safety, supplies.