Accountable for support to treasury operations, recon/settlements and administration
Maintain TAT adherence for all branches transactions, grievance redressal and customer queries
Accountable for back end operations
Adherence to TAT and SLAs for all operations activities Account creation and Management
Coordinate administration activities including coordination with IT,
Ensure process level compliance through accurate document collection from customers and adherence to RBI regulations around KYC, AML, operational risk, customer service, etc. for operations
Coordinate regulatory and process compliance reporting of branches
Review the ORM report from branches on branch level compliance
Collate risk and compliance reporting and report to Compliance as per timelines
Process level Gaps/Issues/Audit findings and Accountable for the timely follow-up and closure of issues raised in Audit and design action plan for minimizing similar lapses.
Ensure recon & settlements as per designed process and SLAs
Treasury operations management.
Knowledge of banking business amp operations
Ability to focus on operational efficiency
Knowledge of transaction monitoring and reconciliation
Knowledge of compliance requirements