Configuration and Troubleshooting experience in Cisco 800, 1000, 1800, 2600, 2800, 2900, 3800, 3900, 7200 Series Routers Configuration and Troubleshooting experience in Cisco 29xx, 3xxx, 4xxx and 65xx series Catalyst switches along with atleast 2 year experience in 7000, 5000 and 2000 Series Nexus platform with Data center networking knowledge. Working knowledge on Voice and Data Circuits to include DS1 / T1, DS3 / T3, PRI, Cable, DSL, OC - 3, STM - 1, Metro Ethernet. Configuration and maintenance of monitoring tools to such as Whats Up Gold, HP OpenView, HP Network Node Manager, Solar winds, NetQoS Basic understanding of routing Protocols such as BGP, OSPF, EIGRP Understanding ofIPv6 and multicast concepts. Well versed with troubleshooting tools, techniques and methodology Skills: - Monitor network operations utilizing troubleshooting software and assist the client with resolving any network connectivity issues or escalate to the appropriate specialist. - Analyze connectivity problems, interpret testing results and determine if the clients equipment / circuits, vendor connection lines or routers are the cause and initiate measures for prompt rectification. - Coordinate network repairs and dispatch the appropriate resources depending on fault determination. - Assist in network testing assignments. - Communicate with clients concerning scheduled maintenance and availability of the mainframe. - Update and interface with the Help Desk, as well as report weekly on problems or issues related to client networks and serve as liaison between clients and vendors / specialists.
CCNP, JNCIA, JNCIS, JNCIP L3: Senior SME / Architect Knowledge Requirements: - Technical expertise with routing protocols (RIP, EIGRP, OSPF, BGP) and switching(VLAN, Trunking, Dot1x, STP Variations, Ether channel, UDLD) - Hands on experience in MPLS, QoS and VoIP - Hands on experience for network troubleshooting in LAN and WAN environment. - Should have a minimum of 8 years experience in an enterprise network environment of which atleast 5 years should be on Provisioning, Deployment, Maintenance and Support along with some design experience on atleast 3 major projects. Be a guided example and a mentor in the team. - Follows Standard Operating Procedures and configure and maintain all applicable NOC Network Management Systems (NMS) and tools to provide proactive monitoring of the network to NOC engineers - Identifying, coordinate process of communications between the client employees, NOC Engineers and third party vendors / providers - Isolating, troubleshooting, escalating, correcting and documenting activities / any / all problems to include customer or technical issues within the Network Infrastructure, which includes the WAN, LAN and Enterprise Security Infrastructure - Perform these functions for numerous secondary connections to the WAN or LAN for all client