Mangaer /Senior Manager - Franchise Operations & Expansion

Pinnacle Solutions
  • Mumbai
  • Confidential
  • 5-10 years
  • Views
  • 07 Sep 2018

  • Customer Service

  • Internet/ ECommerce
Job Description

Mangaer/ Senior Manager - Franchise Operations & Expansion - eCommerce/ Omnichannel Role: Manager/ Senior Manager Franchise Operations & Expansion Company : Leading ecommerce/ omni channel company Location: Mumbai Key skills required : - - Excellent Soft skills, maturity, negotiation skills - should be able to be tactful with potential new and existing franchisees - Help identify, recruit and convert potential franchisees, local and international - Assist them with finding store locations, monitoring the fit outs prior to launch - Recruiting of staff / coordination with our training team to have them trained - Help marketing team with execution of launch plans - Monitor operations and oversight for each of the stores on an exception basis - Manage daily queries and issues that may arise at a franchise store - Help with accounting / billing issues when it comes to monthly payment reconciliations - Close feedback loop from the customers for the franchise stores - Monitor sales target and adherence to the same - role is heavily incentivised by sales - Travel will be a big part of the role, across India and maybe outside the country as well.


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Pinnacle Solutions