Manager, Sr. Manager

Ikya Human Capital Solutions Pvt Ltd
  • Bangalore, Chennai, Gurgaon
  • 10-15 lakh
  • 7-12 years
  • Views
  • 13 Dec 2016

  • Consulting

  • BPO/ ITES/ Call Centers
Job Description

Act as Solution Manager for all assigned large/ medium strategic ITO deals
Overall owner of end to end technical solution lifecycle (end to end solution development, overall effort estimation, solution articulation/ defense, development of business case)
Leverage Transformation & Best-in-Class frameworks in developing a solution approach to meet client business objectives
Leverage Cognizant capabilities, IPs & Alliances as appropriate in the overall solution model
Articulate & defend solution components in internal & external forums (including client presentations)
Lead Due Diligence activities & participate in ISPA engagements, as applicable
Contribute to RFP response build/creation, ensuring end to end story-boarding of technical solution, providing multiple solution options as per client context/business drivers
Excellent, in-depth understanding of overall IT Infrastructure across technology & service towers
Accountable for end to end IT Infrastructure solution, working closely with Enterprise Architects & Design SMEs to build solution construct
Knowledge of technical tasks & activities constituting the deliverables, structuring them logically - planning, risk identification & mitigation, dependency analysis etc.
Present high level ROI & TCO figures to client senior management during presentation & discussions

Business & Client Perspective
Act as Solution Manager for all assigned large/ medium/ strategic ITO deals
Work with internal (Pursuit Group, Solutions Group, Commercials & Contracts Group, Transition & Transformation Group, SI & Managed Contract Services Group) & external (CIS - SBU, Enabler, Foundation, Vertical/Account, Horizontal, Corporate) teams for account penetration strategies by driving solution identification & development of selling strategies
Provide leadership & strategic guidance during the solution development process to ensure bridging of gap between business problem faced by client & benefits available from company solutions & services
Work with client, internal & external teams to understand client requirements
Participate & lead Due Diligence exercises (where applicable) with clients
Drive & own solution discussions with internal & external teams - deal reviews, solution workshops & solution reviews
Deliver solution presentation to clients - clarification workshops, solution workshops & solution presentations
Drive & participate in solution discussions with partners (where applicable) - capability, technical solution & pricing
Coordinate with Pursuit Lead, Solution Director, Enterprise Architect & Design SMEs towards conceptualizing an integrated, end to end solution
Collaborate with Bid Lead, Business Analyst in response development & perform overall quality control of client deliverables
Support Product Management & Marketing Teams in developing productized solutions offerings & collaterals (where applicable)

Competencies/Skill sets for this job

Pricing Partners Collaterals Product Management Corporate

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