Working knowledge of Database Availability Group(DAG)
Manage exchange servers, DAG's and CAS servers
Manage Exchange recipients - create, modify, delete, shared mailbox, recover deleted emails.
Troubleshoot OWA issues
Troubleshoot Exchange ActiveSync Synchronization Problems.
Migrate / Move users within HSBC Regions.
Manage Outlook Web App Features Using Outlook Web App Mailbox Policies.
Enable an Archive Mailbox, put a Mailbox on Litigation Hold.
Spam Filtering and Message tracking on Trend Micro.
Coordinating with vendors for escalated issues and track them till resolution
Additional Knowledge preference : SharePoint 2013 Server Administration skills
Support SharePoint 2010 and 2013 user queries and administrative issues.
Creation, amendment and administration of SharePoint sites and servers.
Production support for Global SharePoint 2013 SharePoint infrastructure.