Helpdesk Associate - Voice Process

Future Focus Infotech Pvt. Ltd.
  • Hyderabad
  • 2-3 lakh
  • 1-2 years
  • Views
  • 31 Jul 2017

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Good Communication skills in English,Hindi
Responsible for handling Inbound Calls, Outbound Calls and Emails.
Responsible for taking Complaints, Feedback, Queries & Suggestions.
To Analyze and summarize customer issues in order to get appropriate solutions from the concern person via phone & email.
Inform the solution to customer which is provided by the concern person


Competencies/Skill sets for this job

Inbound Outbound Calls Complaints

Job Posted By

Akshay
Executive Delivery

About Organisation

Future Focus Infotech Pvt. Ltd.