Head/VP/GM-Operations

Crescendo Global Services
  • Mumbai
  • Confidential
  • 15-20 years
  • Views
  • 25 Oct 2017

  • Customer Service, Operations

  • BPO/ ITES/ Call Centers
Job Description

•Implementing Management Information Systems across all Businesses
•Providing insights and other value added services for to all the operating companies and assist them to run their day-to-day business smoothly
•Developing and Implementing standardized MIS procedures across all businesses
•Reviewing of SLAs and Recovery Plans
•Supporting and Mentoring Managers across sites on use of MI
•Coordinating with On and Off Shore Finance Teams for Production of comprehensive MI (Operations and Finance)


Competencies/Skill sets for this job

Operations Production Mentoring Recovery Plans

Job Posted By

About Organisation

Crescendo Global Services