Head - Back Office Operations

Crescendo Global Services
  • Mumbai
  • 15-20 lakh
  • 14-20 years
  • Views
  • 09 Mar 2017

  • Operations

  • Banking - Retail
Job Description

- Ten plus years experience in the financial services industry, with at least eight of these in a leadership role

- Broad operations expertise which encompasses previous knowledge of managing diverse logistical functions such as operations, IT, compliance, risk, business improvement

- Bachelors/ Masters degree in Operations/ Business Management or an MBA

- High levels of business acumen with an understanding of company strategy, operating environment and business objectives

- Awareness of the latest technology to support the business

Would you be keen for a role where your responsibilities would be to:

- Lead the development of the client service propositions and service delivery strategy for all operational functions

- Drive the delivery of the change agenda including cross-functional programmes and change initiatives, securing the resources required to deliver programme activities, including design, testing and implementation support

- Develop the short and long-term Business Unit (BU) strategy in conjunction with overseas counterparts.

- Ensure the ongoing delivery of excellent client service across all segments ensuring the relevant regulatory and technical standards are met.


Competencies/Skill sets for this job

Operating Environment Service Delivery Implementation Support

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Crescendo Global Services