Guest Relationship Executive

PeopleStrong HR Services Pvt. Ltd.
  • Mumbai
  • 1-2 lakh
  • 0-5 years
  • Views
  • 29 May 2018

  • Customer Service

  • Hotels/ Restaurants / Hospitality
Job Description

About Hotel: Launched in 2013, it is Indias largest branded network of hotels. Its network currently spans over 230 Indian cities including all major metros, regional commercial hubs, leisure destinations, and key pilgrimage towns. The companys vision is to become the most preferred and trusted hotel brand in the world. The company started its journey into self-operated hotels by launching its first flagship property in early 2016. The model kept on evolving and the company launched their first offering in premium segment in Gurgaon which is based on the needs of the millennial traveller. Every single element of the hotel from the breakfast menu to the booking process has been re-engineered for comfort, efficiency, convenience and affordability. Each Townhouse is designed to complement its neighbourhood. With the premium segment, the brand is competing with premium hospitality brands in market. Roles & Responsibilities of GRE: Helps & Assists the Hotel Manager with all day tasks Managing core front office responsibilities including cash closing & cash management Manage breakfast operations and take guest feedback during it. Will help in Room service (F&B & Amenities) Maintain inventory count in the property Do guest delight activities and create great guest experiences Should audit rooms and fill room checklists


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