Gold Loan Officer/Appraiser

Desprin Enterprises Pvt Ltd
  • Bangalore, Delhi
  • 2-5 lakh
  • 2-7 years
  • Views
  • 28 Apr 2018

  • Sales/ Business Development/ Account Management

  • Investment Banking
Job Description

Gold Loan Officer/Appraiser- Bangalore

About Company :
It aims to bring financial inclusion for the masses and introduce products that are transparent, people friendly and provide value for lenders and borrowers. They are all about using the scale of the web and advances in computing, big data and mobile to bring transformative financial innovation to the market. To them, financial products are not just about numbers. They emphasize on shipping with a human touch. As a product that cuts across age groups and geographies in appeal, they ensure that they support a broad range of devices, platforms and resolutions. They take several measures to make our products are fast so that our customers have a pleasant experience.

Location: Bangalore
Experience: 2 – 7 Years
Function: Operations & Supply Chain

Job Description

? Be the face of the company while interacting with clients
? Attend to clients along with an operations team to provide Doorstep banking services
? Ensure top notch customer satisfaction by exhibiting professional behavior
? Work closely with the Operations team to ensure that the process is made seamless for the
customer.
? Maximizing business mobilization through own contacts & establishing new contacts
? Generate leads from existing customers and also bringing into fold new customers
Job Accountabilities and Tasks:
? Contact customers who have applied for our services, understand their needs and upsell wherever
applicable
? Lead a mobile operations team comprising of a Gold appraiser and security personnel
? Help customers overcome any and all apprehensions by treating them professionally
? Ensure customer satisfaction providing information, answering questions, and resolving queries
? Help customers complete required documentation and complete disbursal of loan
? Ensure that operations team is performing as per directions in Gold appraisal and handling of gold
? Help in the completion of the transaction and ensure the custody of Gold
? Ensure that the entire process is seamless for the customer
? Effectively search prospective clients and generate leads
? Vet the leads, follow-up and convert them into online applications
? Keep track of customer database and record feedback


Competencies/Skill sets for this job

Gold Loan Gold Appraiser Gold Loan Officer

Job Posted By

Vidit jain
Business Development Manager

About Organisation

Desprin Enterprises Pvt Ltd