Ensure Fidelis IDS systems availability.
Hygiene, Runbook activities to ensure the complete IDS operations
Should have a good understanding of Signatures and ability to create one.
Perform Software and Firmware upgrades
Assist Security teams in Audit activities
Integrate and monitor Threat intelligence feeds
1st Level triage and incident resolution
Assist Network and Systems in issue resolution when appropriate
Responsible to maintain 24/7 service to customers and reduce MTTR in case of service interruption