EMC Storage L2 $ L3

Ikya Human Capital Solutions Pvt Ltd
  • Chennai, Noida
  • 10-15 lakh
  • 5-10 years
  • Views
  • 23 Jan 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

You will Maintain and Manage various storage solutions.
Provide L2 & L3 level technical support, guidance and direc tion for products supported.
Annalise and resolve escalated problems.
Ensure integrity of supported environment.
Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks.
Manage and resolve problems identified by sys admins or monitoring software Work with change and problem management tools
Hardware / software fault detection and vendor liaison
Liaise with customer accounts as required
analyze and resolve escalated problems within target.


Competencies/Skill sets for this job

Fault Detection Emc Storage Storage Solutions Problem Management

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