Keep abreast with the process of revenue cycle management (A/R) in the healthcare industry.
- Demonstrates thorough knowledge of the job.
- Demonstrates good understanding of the performance SLA's and meet the SLA's.
- Understand all binding laws and regulations related to the project.
- Developing in-depth knowledge base among the team members relating to domain and process.
Good communication skills, inter personal skills and excellent team handling skills.
- Attrition Management
- Oversee team reviews, submit progress reports of the team to the BUH and conclude appraisals.
- Conduct individual performance reviews and propose the required action plan.
- Active involvement in disciplinary issues arising out of the team.
Process related :
- Ensure project meets all the required Quality parameters - internal and external
- Implement efficiency improvement projects by deploying lean sigma methodology
- Ensure all MIS reports go on time.
- Participation in conference calls on subject matters whenever necessary.
- To be able to take on additional responsibilities for the team if required.
- Monitoring and assisting the quality of the work done by the team.