Customer Service Associate

Ikya Human Capital Solutions Pvt Ltd
  • Vadodara
  • 2-3 lakh
  • 1-2 years
  • Views
  • 11 Jul 2017

  • Operations, Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Roles & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm understanding of requirements or problem.
o Support customers across Telecommunication, Financial Services & Healthcare vertical.
o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.


Competencies/Skill sets for this job

Customer Support Customer Service Telecommunication

Job Posted By