Customer Analytics

Signature Staff India Private Limited
  • Chennai, Mumbai
  • 10-16 lakh
  • 2-7 years
  • Views
  • 14 Dec 2016

  • Business Analytics

  • Management Consulting
Job Description

Provide consulting support to solve for business problems in the area of customer analytics for the CMT / Telecom domain through Predictive analytics based solutions and perform quantitative ad-hoc analyses to create valuable insights from data. Key Responsibilities Utilize state of the art Machine learning and optimization algorithms for targeting customers to increase profitability, acquire new customers and increase retention. Propose and apply new algorithms for the same Demonstrated analytical expertise, including the ability to synthesize complex data, effectively manage complex analyses, technical understanding of system capabilities and constraints Develop methodologies to support Customer Analytical project execution for CMT / Telecom clients Develop predictive analytics based solutions for o Customer Segmentation o Statistical Models across customer Lifecycle o Attrition / Cross-Sell / Upsell Propensity Models o Customer Lifetime Value o Pricing Analytics o Web Analytics Apply appropriate techniques, such as exploratory data analysis, regression, bootstrapping, trees, cluster analysis, survival analysis and so on Develop and articulate strategic recommendations based on rigorous data analysis Partner with client teams to understand business problems and marketing strategies


Competencies/Skill sets for this job

Web Ad-hoc Articulate Statistical

Job Posted By

Renu Yadav
Sr. Consultant