1. Aspiration-Setting: Sets bold aspirations-a clear vision-for the development of the relationship.
2. Relationship Strategy: Sets and executes a client relationship strategy that defines which issues to focus on, which opportunities to pursue, and which individuals to invest in.
3. Client Development: Creates, manages, and leads the team, providing appropriate coaching and mentoring along the way
. 4. Client Leadership: Is perceived as a thought leader by senior client executives. Facilitates the development of a vision for the overall success of the company, business area, or function
5. Ambassadorship and entrepreneurship: Identifies, mobilizes, and delivers into the relationship the right people, solutions, resources, and ideas from across the firm.