Associate / Senior Associate -(Technical)

Microland
  • Bangalore
  • Confidential
  • 4-6 years
  • Views
  • 07 Sep 2018

  • Customer Service

  • Consumer Durables/ Semi Durables
Job Description

Should handled a team of 15- 20 Desktop Engineers (DSS) Very Good Communication & Technical skills Should have good people management and customer service skills Possesses strong product/ technology/ industry knowledge. Experience in preparing team roster and scheduling Should be able to handle escalations till closures Knowledgeable of BCP activities Experience in vendor management Knowledge of process Patch management, Incident management, IMAC, inventory management and Asset Ability to work effectively with senior management.


Job Posted By

Divya Lakshman
Lead - Corporate Talent Acquisition

About Organisation

Microland