Assistant Manager/ Relationship Manager

Talent Leads Consultants
  • Guwahati
  • Confidential
  • 1-3 years
  • Views
  • 21 Feb 2018

  • Finance/ Accounts

  • Insurance
Job Description

Assistant Manager/ Relationship Manager - OEM Retail Sales - General Insurance Broking Firm Key Result Areas Supporting Actions Achieve Revenue Targets - Meet dealers and convince them to join dealership programs - Track revenue numbers for OEM and B2B on a monthly basis - Call meetings with the sales representatives of the dealerships and follow-up for the number of policies punched - Track penetration numbers for the products (number of vehicles sold v/s number of policies punched - Ensure that documentation pertaining to signup of agreement with is complete - Circulate dealer performance MIS to all the dealers and sales heads for tracking regions of growth and de-growth - Check potential for renewals and follow-up with dealers for revenues Dealership Relationship Management - Visit dealership sites, workshops and maintain formal as well as informal network with them - Resolve dealer queries, B2B partner queries and escalate issues to the BM / Program Manager B2B, as required - Coordinate with the insurance companies to ensure that all commission payments are made to the dealerships in time - Take feedback from the dealerships / B2B partners on the services and that of the insurance companies to ensure customer satisfaction - Support the client in settling claims by following up with the insurance companies as required Training - Educate the sales representatives and workshop managers of dealerships on products - Resolve all product related queries and escalate issues as required - Train dealers on the add-on products. Convince them on the benefits of additional commission, wherever applicable Branding & Visibility - Track penetration of the products - Push dealers / OEMs for selling insurance policies through only - Tie up with dealers for promotion of products during renewal camps organized by OEMs Documentation & Compliance - Check for reconciliation of payments to the dealers - Follow-up with the insurance companies as required for clearance of payments and upload of 64 VB on the portal - Ensure that payment of premium is made by the dealers towards the insurance companies, within TATs (48 hrs)


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