Assist the AVP in the running of the daily BAU functions, including:
Conducting training with junior members of staff and new joiners.
Taking the lead in UAT for departmental initiatives and projects and proactively suggest system enhancements to improve team efficiency.
Pre-confirm Derivatives settlements with internal and external counterparties.
Source and request for SSI setup / amend of clients.
Perform matching of statements against ledgers.
Investigate Nostro breaks where ledgers/statements are unmatched.
Responsible for the effective management and resolution of discrepancies in relation to payments and receipts with clients,. Role involves:
Acting as the first point of contact for Premier clients. Use extensive knowledge of derivatives and the function as a whole to ensure exceptional client service is provided to the firms high value, or sensitive clients.
Professional communication with thorough and detailed explanation to clients via e-mail or phone.
Fostering excellent working relationship with internal counterparts (i.e. Desk, Sales team, Trade Support, Confirmations, Legal, Finance). Ability to negotiate effectively with all internal parties to ensure the team receives the necessary support to achieve its goals.
Exercising strong judgement skills to make the necessary decisions to address client queries and ensuring all high-priority queries are escalated to the management immediately.
Uphold the controls and procedures for the team, and highlight any control gaps identified to management to ensure that these are reviewed and addressed as necessary.
Prepare Local and Global MIS for distribution to management.
Proactively cross train on all functions performed within the team and across the department to gain an in-depth understanding of the derivative products and processes in order to drive synergies within Post Trade Services.
Initiate process improvements within the team to drive efficiency and cost savings:
Strong analytical skills required to perform complex analysis on the volumes and process flow to identify the root cause.
Suggest innovative solutions to improve efficiency and provide the AVP with a detailed breakdown to quantify the time/ headcount savings from the initiative.
Act as the key point of contact with stakeholders (i.e. Technology, Change Manager, Team AVP) in order to implement change.
Candidates should have experience in OTC (Interest rates swaps, Credit Default swaps, Total Return Swaps and Equity derivatives). Also people with post settlement experience in Nostro reconciliation for these products.
Experience range should be 3-5 yrs.