Content Writing - Mgr / Sr Mgr ( Contact Center / BPO)

Hinduja Global Solutions Inc.
  • Bangalore
  • Confidential
  • 10-18 years
  • 30 Jan 2015

  • Content development

  • BPO/ ITES/ Call Centers
Job Description

#Support the Geos to create a comprehensive and timely PQQ/ RFI/RFP/RfQ response document that presents an optimal business solution for the clients.
#Develop, update and create useful supporting documentation during the RFX process
#Extend support during proposal defence and BAFO stages responding to RFPs, RFIs, and proposals.
#Keep the proposal database up to date and accurate.
#Align proposals with customer's evaluation process.
#Improve proposal-writing results by evaluating and re-designing processes, approach, coordination, and boilerplate.
#Provide support on the content that enables the solutions & sales team to focus on building relationship with the prospect.
#Provide primary writing support, crafting benefits-driven proposals that are accurate, detailed, persuasive and responsive to client needs.
#Act as liaison regularly with subject matter experts, transitions, IT, operations, and sales to revise and improve answers in the proposal database
#Design and develop case studies, collaterals, competency documents, brochures, etc while not working on pursuits

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Hinduja Global Solutions Inc.