TECH SUPPORT ASSOCIATE

Adeeba E-Services Pvt Ltd
  • Kolkata
  • 2-3 lakh
  • 1-6 years
  • Views
  • 16 Oct 2018

  • Sales Support

  • BPO/ ITES/ Call Centers
Job Description

1) Receive calls of customer and help them solve their technical problem by troubleshooting or diagnosing.
2) Should have information how to solve problems related to Technical Support in computers, laptops, Macbook or other peripherals such as a router, printer mobile phone etc
3) Should know how to close calls after solving the query.

Criteria
1) Should have Good Communication Skills over English. Must be Fluent.
2) Should have prior experience in Tech Support. Should have knowledge in Closing Calls. (Must be a Closure).
3) Must be flexible (Rotational shift)
4) Age Criteria – 18 years to 33 years
5) Education Qualification – Graduates. Undergraduates can also apply. (Minimum 12 pass)

Benefits:-
1) Salary on 1st of every month.
2) Paid Birthday Leaves + Double paid on birthday’s if you work.
3) 24 leaves in a year + 15 Comp off Leaves.
4) No extension of the shift.

*Strictly*
Fresher Do Not Apply.
Experience from domestic bpo do not apply
Experience from survey process do not apply


Job Posted By

About Organisation

Adeeba E-Services Pvt Ltd