Operation Agent

Ikya Human Capital Solutions Pvt Ltd
  • Bangalore
  • 2-5 lakh
  • 1-3 years
  • Views
  • 11 Jul 2017

  • Customer Service, Operations

  • BPO/ ITES/ Call Centers
Job Description

Good Communication and presentation Skills
Managing customer inquiries basis pre-defined SOP, Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
Flexible, Comfortable with blended (Voice/Email) campaign(24*7).
Computer Savvy, Provide accurate, valid and complete information by using the right methods/tools and ability to multi-task, prioritize, and manage time effectively.
Please take your friends as well.


Competencies/Skill sets for this job

Voice Customer Support Customer Service

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