Head of Operations / Delivery

Symmetrical Management Consulting
  • Delhi
  • 10-15 lakh
  • 7-12 years
  • Views
  • 13 Jan 2017

  • Sales/ Business Development/ Account Management

  • Recruitment/ Staffing
Job Description

Client management: Working closely with client and understanding the requirement and onboarding the right resource within the budget keeping profit in consideration. Regular connect with the client Managers & understand the upcoming requirements

Contract management: working closely with the Client on extension / renewal of contract. Also preparing new contracts for the new deals signed.


Client billing management: Preparing a draft version of the forecast invoice and finalizing it after a review with Management. Getting Approval from Management for sending the final version of invoice to the client.


Resource Allocation / Optimization: Tagging of resources to the recruitment of the client, based on the skill, level and demand. Ensure maximize closures.

Reporting: sending daily/ weekly and monthly status reports on multiple data to senior management and clients also send adhoc reports to the team based on requirements. Involved in service implementation plans in fine tune the process and procedures.

Working experience with Recruitment / Staffing Industry.
Should have Client Management, Team Management experience
Strong analytic thinking
Excellent ability to multi-task to a very high degree
Detail oriented with willingess to take responsibility for tasks and see them to completion with minimal guidance
Proactive communication with various internal and external key management personnel
Sound understanding of fundamental concepts in finance, HR, and operations management
Ability to gather requirements, delineate and execute on various support functions
Creative ability to develop processes that are appropriate at different stages of growth of the company


Job Posted By

Jyoti Sharma
Client account manager