Customer Success Engineer

TIBCO Software Inc.
  • Dublin
  • Confidential
  • 3-7 years
  • Views
  • 01 Jun 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Work in partnership with the Alliance Management to maximize the potential of accounts
Ability to execute to a plan and demonstrate dependability and ownership
Leading the responsibility to prepare business and technical discussions and tailoring
Extend domain and business expertise to the customer by evaluating and understanding
Critical business processes, with a focus on proposing solutions to address the business problems.
Engaging customers being a SPOC for all business and technical discussions at mid management and operations level.
Coordinating with internal stakeholders from management, engineering, marketing and delivery functions while designing solutions for the customers.
Contribute and participate in regular opportunity reviews with the Account Team
Support the cross-sell/up-sell process.
Together with the Sales Executive define the go-to-market strategy
Leverage the TIBCO Sales Methodology
Research new opportunities and participate in Marketing Events


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TIBCO Software Inc.