CUSTOMER CARE EXECUTIVE  

Adeeba E-Services Pvt Ltd
  • Kolkata
  • 2-3 lakh
  • 1-8 years
  • Views
  • 27 Oct 2018

  • Sales Support

  • BPO/ ITES/ Call Centers
Job Description

Need Experienced Candidates for Inbound Tech Sales Voice Process as Customer Care Executive.
Designation – Customer Care Executive for Inbound Tech Sales Process

JOB PROFILE

Attending inbound calls of the customer related to issue on Windows / Mac devices.
Troubleshooting and diagnosing the technical issues.(handle the call from start to end)

Criteria
1) Should have Good Communication Skills in English. Must be Fluent.
2) Should have prior experience in Tech Support. Should have knowledge in Closing Calls. (Must be a Closure).
3) Must be experience in European calls.
4) Must be flexible (Rotational shift) & Rotational off (Seven days working any one day off)
5) Age Criteria – 18 years to 33 years
6) Education Qualification – Graduates. Undergraduates can also apply. (Minimum 12 pass)
Benefits :-
1) Salary on 1st of every month.
2) Spot LOI
3) Huge Incentives (Monthly & Spot)
4) Fixed Salary – No deduction
5) Paid Birthday Leaves + Double paid on birthday’s if you work.
6) 24 leaves in a year + 15 Comp off Leaves.
7) No extension of shift.

*Stricly*
Fresher Do Not Apply.
Experience from domestic bpo do not apply
Experience from survey process do not apply


Job Posted By

About Organisation

Adeeba E-Services Pvt Ltd