Duties and Accountabilities :
Team Management - Typical responsibilities will include
i. Performance management Track performance, Performance appraisal, manage staff related issues and escalated if necessary to the appropriate level
ii. Staff development - Motivate, support and develop staff to enhance and maintain the ability to adapt to the changing requirements of a continuously evolving business environment
iii. Maintain a stable operational environment Clear allocation of duties, manage shifts, sustain operational effectiveness, adherence to policies and compliance
iv. Communicate effectively within and outside a global team
i. Manage client and stakeholder expectations through clearly defined SLA.
ii. Manage vendor relationship to drive constant improvements in quality of supplied content.
iii. Build effective controls and continuity plans that ensures seamless delivery on product/client expectations
iv. Initiate and drive improvement projects related to service and data
v. Drive opportunities for efficiency gain and implement them.
i. Work on strategic initiatives that would lead to coverage expansion, quality improvements and or enhances competitive advantage.
ii. Drive execution on global initiatives that strengthens the positing of product offering in the market place
iii. As a key contact for all aspects related to the process, stay updated with all market and technology related changes so that the same can be translated into data/database improvement and changes. Represent the reference data operations group in related project discussions.
iv. Facilitate problem solving on data and product issues, including database infrastructure and maintenance procedures.
Education and experience
Graduate/Post Graduate degree or equivalent, preferably in Finance, Economics or Business
10+ years of experience previously working in a similar analytical environment in capital markets with proven leadership and management capabilities
Good understanding of SQL is desired
Very strong understanding of Fixed income terms and conditions, corporate actions and financial markets
Experience of working in a global and geographically diverse organization
Clear understanding of competition and value proposition of the offering
6+ years of people management experience
Experience of building and maintaining strong professional relationships with key stakeholders internally and externally