Senior Manager / Manager -- Training (RM Channel - Direct Marketing)

Corporate Access
  • Bangalore
  • 10-14 lakh
  • 6-10 years
  • 04 Mar 2015

  • Training/ Learning & Development

  • Insurance
Job Description

* Training need identification for the entire telesales team
* Organize/conduct regular training programs to skill the telesales team
* Class room training programs on people/skill development of Tele Sales Force
* Calibrate tele sales scripts on the basis of business need and priorities.
* Managing Call quality by constant scrutiny of calls made by the team.
* Need based interventions to enhance tele productivity.
* Liaison with Content Development team and external vendor for need based effective training programs

New initiatives on -
* Skill development
* Process enhancement
* Business development

Competencies/Skill sets for this job

Training Marketing Training Programs

Job Posted By

About Organisation

Corporate Access