Develop a strategic plan to advance the Mumbai State Offices mission and objectives and to ensure that it is aligned with the mission & objectives of organization.
To promote revenue, profitability, and growth of the SO.
Providing service support of the fuel dispensers, STP, VRS & ATG in India.
Ensuring first visit resolution and appropriate skill level of service team.
Responsible for entering into Comprehensive and Non Comprehensive agreements with the Oil Companies time to time.
Ensuring timely Invoice generation, submission and collection to and from the Oil Companies.
To ensure zero losses due to missed PMR, penalties, breakdown , decommissioning of machines etc.
Oversee the SO operations to ensure service efficiency, quality, service, and cost-effective management of resources.
Presenting the SO report at Review meetings.
Increase Team motivation and performance enhancement of entire team. Appraisals, Career planning, Trainings etc.
Other duties as assigned.