Service Account Manager

Angel Jobs
  • Mumbai
  • Confidential
  • 5-10 years
  • 31 Mar 2015

  • Operations

  • Financial Services/ Capital Markets, Banking - Corporate
Job Description

Assigned to named accounts and submits periodic status reports and also escalates high-level service quality issues, when necessary.
Schedules and conducts regular meetings with customers to review service quality, plan & ensure new service assumption.
Diploma In Engineering or Bachelor's degree in Business Administration or Computer Science,at least 5 yrs working exp in a banking environment, preferably related to self service channel,& at least 5-10 yrs exp, preferably in customer support

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