Relationship Manager - Healthcare Tech Startup

Harsha IT Ventures
  • Bangalore, Hyderabad
  • 10-15 lakh
  • 3-7 years
  • 299 Views
  • 19 Feb 2015

  • Customer Service, Operations

  • IT/ Technology - Software/ Services
Job Description

- Manage day to day Service Delivery operations and account relationships

- Achieve SLAs, maintain reports and Fulfil process requirements

- Responsible for the end-to-end delivery to our customers.

- Responsible for client training, rollout support and hand-over of the system to the Support Team once live and stable.

- Conducting Kick-off Meetings at Client Site

- Responsible for providing field support to the existing and new clients

- Responsible for collecting quality data for provisioning of profiles.

Requirements:

- Having Good Communication and problem solving skill

- Must have excellent comprehension capabilities

- Must be disciplined and target oriented

- Must be comfortable with usage and communication of technology products

- Quick Learner and strong prioritization skills

- Positive Attitude and self-driven

- Open to travel at client site in Bangalore/ Out Station

Qualifications:

- Must be a Graduate with good computer skills

- Fresher's are considered or candidates with 2 or 5 yrs of experience in Service delivery will be preferred ( Also open to Banking, Insurance, Medical sales )

Compensation :

- Salary + Conveyance + Incentives

- Salary will be commensurate with experience and skills


Job Posted By

About Organisation

Harsha IT Ventures