Lead a team of 300+ QA Proff. & managing multiple Tra. Projects at a time. Res. for ensuring smooth fun. of Qlty & PEF, strategizing & leading all process Imp. initiatives & ensuring that all fun. deliverables to internal & external customers are met
Min.12+ yrs of total work exp. in a BPO / ITES Inds. with an Intl. BPO in a client facing area. Must have led process Imp. Prog with significant savings. Must have mentored at least 15-20 GB / BB projects. Should be an AVP now or a tenured Sr. Mgr.