Professional Services Manager

Pace Global HR Consulting Services
  • Bangalore
  • Confidential
  • 7-12 years
  • 03 Apr 2015

  • Project/ Program Management IT

  • KPO/ Analytics
Job Description

Job Responsibilities:

Hands-on experience in product development, integration and development of tools for integration between applications
Lead a team of professional services consultants
Cross functional responsibilities for implementation, product management and engineering teams
Project planning and tracking for consulting projects
Understand and Analyze Customer Requirements.
Provide Application expertise and Business expertise.
Application Integration and Functional Testing.
Data Migration/Mapping as needed
User Training and Knowledge Transfer
Problem Resolution
Escalation handling from customers
Consult on more than one implementation at one time.
Accountable for application deliverables

Desired Skills:

Graduate from reputed institutes (B.E/B.Tech/MCA/MS) with consistent academic performance
Project management tools(like Gantt charts and Microsoft Project)
Consulting (Professional Services) experience of over 4+ years
Good Communication skills (Verbal & Written)
Good analytical and problem resolving skills
Should have multitasking skills
Should be independent to handle any tasks
Should be self-motivated

Good to have Skills:

People management skills

Candidate Profile:

Experience of 10-12 years of product development.Should have developed/handled projects for cloud usage

Preferred: At-least 4+ years in consulting.

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