Manager/ Sr Manager - IT Operations

Spectral Consultants
  • Noida
  • 10-20 lakh
  • 10-15 years
  • 13 May 2015

  • IT/ Information Technology

  • IT/ Technology - Hardware & Networking, Insurance
Job Description

KRA's for this positions:-

Taking care of IT operations and IT help desk support.
Incumbent will handle the L1 & L2 escalations globally.
Escalation Management.
Client Management.

Desired Profile

Minimum 10 years of relevant experience in handling IT operations, IT admin, IT hardware issues.
Experience in escalation management, client management and query handling.
Team handling is must.
Should be ITIL certified.
Should be open for US shift.

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Spectral Consultants