Manager - Process Excellence, Black-belt Certified

Peoplefy Infosolutions Private Limited
  • Mumbai
  • Confidential
  • 7-12 years
  • 22 Apr 2015

  • Quality Control - Product/ Process

  • KPO/ Analytics, BPO/ ITES/ Call Centers
Job Description

Job Description :

We are looking for Process Excellence professional for one of our clients in Mumbai

Support PEX transformation partner and coaches in conducting Kaizen belt training and post training coaching

Support the PEX transformation partner on piloting concepts, creating standards and practices

Mentors GB for certification & conducts Kaizen Belt training and post training coaching for certification

Acts as a coach to the Team leaders on the floor

Conduct employee training to instill PEX practices at the front line

Carry out PEX engagement initiatives like center wide Kaizen program

Manages PEX communication and connects through Promos, Newsletter, PEX Grand prix, PEX day etc Support theGSC in building and sustaining PEX competencies required in the business process through training, coaching and certifications

Mentors cross function site projects on case to case basis.

Acts as a role model and coach regarding the use of PEX tools, methodology and application in the process

Desired Profile:

Should be Black Belt Certified
Should have 2+ years of post certification experience as BB.

Job Posted By