Assist the Head of Investment Admin to oversee and supervise the day to day investment admin operations to ensure that deliverables to asset management companies (the client) are met in terms of quality and timeliness. The operations include: -
Cash & stock reconciliation
Stock availability check
Income accrual & settlement
Validate the price of OTC derivatives
Verification of the OTC derivatives
Confirmation and cash settlement
Provide resolution to daily operational issues/queries raised by the client
Provide monthly KPI reports and explain for KPI failures
Report and escalate major operational incidents/errors/breaches and record these events and adopt root cause eradication measures to avoid similar re-occurrence
Leading the take on of new funds for existing client. This involves liaising with Transitions and client
Continuous efforts to automate/improve current process to improve the teams efficiency and shorten delivery time to client.
Involve in projects for new client take on and provide support on other fund services global initiatives as and when required.
Other Task and Responsibility :
Involved in systems testing for the automation of process, steps to improvise the process performing different kinds of testing in Test Environment with support of Application Developer/Administrator.
Communicating with Clients representing team for Process related queries/ issues and feasible solutions.
Assist the Process Manager in preparing various reports for the client and also assisted him for verification and thorough check of Service Level Agreements, Operating Memorandum etc. official documents.