Develop and update 'customer service' policies and procedures
Engage the organization in managing customer relationships, revenue, and profit.
Drive the organization to work together for optimum customer experience delivery.
Leading team of CS staff.
Experience: 7 + Years with 2 + years managing a customer services team
Should have led a small team of customer service team in a fashion retail company
High Street Apparel Sales, Merchandising Exposure, Customer Problem Solving