To work as Manager Operations at this Leading Healthcare BPO based at Navi Mumbai. This Company is focussed on the US Healthcare space and is actively ramping up to meet escalated growth based on rapidly increasing Client needs. As Manager Operations, you will be responsible for the smooth take over of projects from the Transition Team and supervise the flawless execution of services to Clients. You will ensure adherence to all standard established processes, set high standards for quality and monitor effective service delivery to Clients. You will lead, train, motivate and guide your Team and ensure that work is fun for every member of the Team. All routine Team management including scheduling, time off, leave, development and reward will be in your purview.
You are a graduate in Medicine ( MBBS ). You will need a minimum of 7 years of experience in Medicine ( ideally managing medical services in a Hospital ) for this role. Alternately,you may have work experience with a Healthcare BPO providing services to the US Healthcare system ( Revenue Management or Clinical Operations) and are currently in a similar role. The role does involve work in shifts. Ideally you are a resident of Navi Mumbai or have no issues withe relocating to Navi Mumbai to take up this assignment.