Location: However for 2-3 weeks the person will have to travel to Poland to meet development team
Role: Technical and functional expert and key customer contact
With us you will be responsible for
- Interacting with the customer at the customer site (in Delhi)
- Analyze and provide solutions to complex problems/incidents reported by customer within defined SLAs.
- Understand customer requirements and queries and translate the same to viable design/solution to the maintenance and development team in Poland.
- Interact with the development and maintenance team (in Poland) to understand status of various requirements and report the same to customer.
- Provide good co-ordination between customer and development team in Poland.
Should have 6-8 years of work experience in IT with following skills sets.
- Very strong technical understanding of Java/J2EE, JMS, JDBC, Swings, Applets.
- Should have strong interest and understanding of Web Design and production of web applications with Database connections
- Should be able to create and contribute in product design and development.
- Must be able to create quality technical high level and low level solution design documents.
- Quick learner who can understand existing framework and can explore existing code on own.
- Can create a bigger picture from limited information and contribute as technical and design lead.
- Good to have in depth knowledge of Telecom broadband domain products & solutions like LAN, WAN, Centrex etc.
- Good to have functional knowledge on one of the areas like Provisioning, Mediation or CRM
- Good knowledge of web application servers like Tomcat/Apache, Jboss and Weblogic.
- Very good written & verbal communication skills (in English).
- Basic knowledge about ANT/Maven, Jenkins. Also some basics on databases
- ITIL certified with good understanding of incident/problem/change management.
- Working experience in onsite/offsite model preferably with European customers as well as Indian customer.
- Good to have worked on Eclipse and used configuration management tools like subversion
As a person you are
Very good at written & verbal communication skills (in English).
Flexible to work in European time.
Willing to work in any domain.